3. Behaviour
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TASK
Task Behaviours involve the practical actions and planning required to achieve objectives efficiently and effectively.
These behaviours include organising resources, meeting deadlines, and maintaining focus on results, ensuring that individuals and teams consistently deliver high-quality work.
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PROCESS
Process Behaviours centre on structured thinking, decision-making, and problem-solving.
They involve using systematic approaches to manage complexity, optimize workflows, and drive continuous improvement, allowing individuals and organisations to adapt to change and maintain operational excellence.
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PEOPLE
People Behaviours are interpersonal skills that strengthen teamwork, foster trust, and enhance the development of others.
These behaviours support effective communication, conflict resolution, and relationship building, empowering individuals to create positive environments where teams thrive and achieve common goals.
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SELF
Self Driven Behaviours are internally motivated traits that propel individuals to take initiative, maintain perseverance, and exhibit self-awareness and adaptability.
These behaviours are the foundation for personal and professional growth, helping individuals to set and achieve meaningful goals, take ownership of their actions, and remain resilient in the face of challenges.
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BUSINESS
Business Behaviours encompass the strategic, analytical, and financial competencies that drive organisational success.
These behaviours enable individuals to make informed decisions, anticipate market trends, and align actions with long-term business objectives. Mastering these skills ensures individuals can contribute to an organisation’s sustainability and competitive advantage.
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OTHERS
Others Behaviours are outward-facing skills that focus on engaging and building relationships with customers, colleagues, stakeholders, and partners.
These behaviours help individuals navigate complex networks, foster collaboration, and deliver value by understanding and addressing the needs and concerns of others.
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